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Last updated: August 2026
 

Trade Nook respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Trade Nook collects, uses, stores and protects information provided through our website and services.
 

1. Information We Collect

When you contact Trade Nook, submit an enquiry or engage our services, we may collect information such as:

• Your name

• Business name and business details

• Email address

• Phone number, where provided

• Information about your business and administrative support requirements

• Any other information you choose to provide through our enquiry forms or correspondence

We only collect information that is reasonably necessary for us to respond to enquiries, provide our services and communicate with clients.
 

2. How We Collect Information

We may collect personal information when you:

• Submit an enquiry through our website

• Contact us by email

• Communicate with us about our services

• Become a Trade Nook client and provide information required for us to perform our services

We may also collect limited information automatically when you use our website, such as information relating to website usage and device/browser information, where this is collected by our website provider or associated services.
 

3. How We Use Your Information

We may use your information to:

• Respond to enquiries

• Discuss and provide administrative support services

• Communicate with clients

• Manage client relationships and bookings

• Process payments and maintain business records

• Improve our website and services

• Meet our legal and business obligations

We will not sell your personal information to third parties.
 

4. How We Store and Protect Information

Trade Nook takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Information may be stored using trusted digital platforms and service providers used to operate our website, communicate with clients and manage our business.
 

5. Third-Party Services

Trade Nook uses third-party service providers to operate and support our business, which may include website hosting, email, payment processing and other business software.

These providers may process or store information on our behalf in accordance with their own privacy policies and security practices.

Some service providers may operate or store information outside Australia.
 

6. Disclosure of Information

We may disclose personal information where reasonably necessary to provide our services, operate our business, use our service providers, comply with legal obligations or protect our rights.

We will only disclose information where there is a legitimate business or legal reason to do so.
 

7. Accessing or Correcting Your Information

You may contact Trade Nook to request access to personal information we hold about you or to ask us to correct information that is inaccurate or out of date.

We will respond to reasonable requests in accordance with applicable privacy requirements.
 

8. Privacy Complaints

If you have a concern about how Trade Nook has handled your personal information, please contact us first so we can investigate and attempt to resolve the matter.

Email: tradenookadmin@gmail.com

We will consider and respond to privacy complaints within a reasonable timeframe.
 

9. Website Links

Our website may contain links to third-party websites or social media platforms. Trade Nook is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing personal information.
 

10. Changes to This Policy

Trade Nook may update this Privacy Policy from time to time to reflect changes to our business, services or privacy practices.

The latest version will always be published on this website.
 

11. Contact Us

If you have any questions about this Privacy Policy or how Trade Nook handles personal information, please contact:

Trade Nook
Wyndham, Victoria
Email: tradenookadmin@gmail.com